Customer Information

Fire Extinguisher Returns

If for any reason you are not satisfied with your fire extinguisher purchase, you can return it in its original box within 7 days of the original purchase date along with a note from an authorized representative and valid phone and email contact information. Confirmation with the authorized representative upon receipt of goods is required to finalize the return. Customer is responsible for freight on all returns. Please allow 3-4 weeks to receive your refund. BC rated and Purple K extinguishers are non-returnable and non-refundable.

 

Fire Extinguisher Cabinet Returns

If for any reason you are not satisfied with your fire extinguisher cabinet purchase, you can return it (stock items only) within 7 days of the original purchase date along with a note from an authorized representative and valid phone and email contact information. Customer is responsible for freight on all returns. Confirmation with the authorized representative upon receipt of goods is required to finalize the return. Please allow 3-4 weeks to receive your refund. Specialty/custom extinguisher cabinets and those with non-standard finishes/handles are non-returnable and non-refundable. Cabinets must be in original box, undamaged and have not been previously installed or used. A 10% restock fee will apply not to exceed $200 on larger orders. 

 

Access Panels/Roof Hatches 

(Not shown on website)

These items are non-returnable and non-refundable.

 

Credit Card Refunds

All credit card purchases will be refunded back to the original credit card that merchandise was purchased on.

 

Check Refunds

All check purchases will be refunded 3-4 weeks after the original check has cleared and will be done in the form of a check sent from our Corporate Office.

 

Store Credit

If the customer prefers, store credit can be issued in place of a refund. This applies to returnable items only.

 

Mobile Fire Extinguisher, Inc. Privacy Statement

We do not sell or distribute information given by our customers.

 

Restrictions

Sorry, we cannot ship fire extinguishers to Alaska or Hawaii.